“Just had my septic tank pumped out, great service and fast! I called up a few days ago to make an appointment and they were able to get me scheduled 2 business days later for the pump out. Both guys that did the job were very nice and professional and took several measures to make sure that everything was clean just the way it was before they came. I definitely recommend Mueller Septic Services to anyone out there that needs any type of septic work done. A++ Service! Great job!”
Locally owned · Walnut Cove, NC · 30+ years in the Piedmont
Septic pumping done right.
We answer the phone. We show up on time. We remind you when you're due. That's it. That's the business.
Palmer Septic Services is the new home of Mueller Septic: same trucks, same people, same trusted standards, now with online booking and clear pricing by service area.
Mon–Sat · 8 AM – 6 PM · Emergency service available · Legacy Mueller line 336-362-5112 still answered
Estimate your pump
Pricing varies by service area. Enter your address and we'll show your estimate. Final price confirmed before any work begins.
Base (Standard service area)$370
Digging fee+$45
Estimated total$415
Estimate only. Final price confirmed on site before any pumping begins. Emergency, after-hours, and unusual access situations quoted separately.
Serving the Piedmont 30+ years
Continuing Mueller Septic's legacy
Locally owned
Walnut Cove, NC · 4 counties served
Answer the phone
Mon–Sat · 8 AM – 6 PM
On-time pumping
Same-day for emergencies
What we do
Pumping, emergencies, and filters, and that's the list
We don't try to be everything. We pump tanks faster and cleaner than anyone in the Piedmont, and we install the filter that protects your drain field from costly failure.
Septic Tank Pumping
The core service. Most homes need a pump every 3–5 years. We arrive on time, locate the tank, pump it cleanly, and give you an honest assessment of system condition.
$370 for a standard 1,000-gallon tank. Add $100 per additional 250 gallons.
Schedule a pump→
Emergency Septic Pumping
When a system backs up into the home or yard, you don't have time to wait. Call us and we'll dispatch the truck as soon as possible. Emergency pricing is quoted at the time of the call based on tank size, location, and access.
Pricing varies. Call 336-600-3290 for an emergency quote.
Call for emergency service→
Septic Filter Service
A septic effluent filter catches solids before they reach your drain field, one of the most common causes of drain field failure. We install new filters and clean existing ones. New filter is $199 when installed during a pump-out, and cleaning an existing filter is free with a pump-out.
New filter $199 with a pump-out, 60% off the $500 standalone price. Filter cleaning free with a pump-out, $150 on its own.
Add a filter to my pump→
Honest pricing
Clear prices, posted upfront.
A standard pump-out for a 1,000-gallon tank is $370.
Larger tanks add $100 per 250 extra gallons. If your lid is buried and we need to dig, that's an extra $45. Add a new effluent filter for $199 with a pump, or have your existing one cleaned free.
Emergency pricing varies by access and tank. Call 336-600-3290 for a same-day quote.
See full pricing →- $370Standard pump-out1,000-gal tank
- $199New filter$500 value, 60% off with a pump
- FreeFilter cleaningWith a pump
- $45Digging feeOnly if lid is buried
- +$100Per +250 galLarger tanks
- QuotedEmergencyCall for same-day
Recent jobs
The truck, the work, the results
What we actually do day-to-day across the Piedmont. Clean work, on-time arrival, honest assessment of every system we touch.
What our customers say
Trusted by Piedmont families for 30+ years
Mueller Septic Services served the NC Piedmont for three decades. Palmer Septic Services continues that work, same trucks, same people, same standards.
“My septic tank was full and I called Mueller to come and pump it out. They came Monday and found that the tank was buried really deep (3ft+). He told us they would have to bring out an excavator to dig it up, which was totally understandable. He was out here the next day with his guys and had it dug up, pumped and covered back in less than an hour. Excellent company with good people that I will be using in the future. Thanks Mueller!”
“I just had my septic tank pumped out today. Mike and Chris arrived on time and were totally professional. Recommended!”
“Great service. Fast and was actually early and was half the price another company was going to charge me when I bought my new home. If I ever need it again I will def call them again. Recommend to anyone!”
“Very Good SERVICE! I rarely will give this rating but I can say I will trust no one else in the neighboring areas. Came the same day, the day before Thanksgiving!”
“They were prompt and did quality work. I would definitely use them again.”
“On time, friendly employees, fair price, good work. Will use them again.”
“Honest and fair pricing. Work is tip top. Call them first.”
“Honest and great to work with. We will use them again.”
“Just had my septic tank pumped out, great service and fast! I called up a few days ago to make an appointment and they were able to get me scheduled 2 business days later for the pump out. Both guys that did the job were very nice and professional and took several measures to make sure that everything was clean just the way it was before they came. I definitely recommend Mueller Septic Services to anyone out there that needs any type of septic work done. A++ Service! Great job!”
“My septic tank was full and I called Mueller to come and pump it out. They came Monday and found that the tank was buried really deep (3ft+). He told us they would have to bring out an excavator to dig it up, which was totally understandable. He was out here the next day with his guys and had it dug up, pumped and covered back in less than an hour. Excellent company with good people that I will be using in the future. Thanks Mueller!”
“I just had my septic tank pumped out today. Mike and Chris arrived on time and were totally professional. Recommended!”
“Great service. Fast and was actually early and was half the price another company was going to charge me when I bought my new home. If I ever need it again I will def call them again. Recommend to anyone!”
“Very Good SERVICE! I rarely will give this rating but I can say I will trust no one else in the neighboring areas. Came the same day, the day before Thanksgiving!”
“They were prompt and did quality work. I would definitely use them again.”
“On time, friendly employees, fair price, good work. Will use them again.”
“Honest and fair pricing. Work is tip top. Call them first.”
“Honest and great to work with. We will use them again.”
Where we work
Four counties. One trusted name.
We service Stokes, Forsyth, Guilford, and Rockingham counties from our yard in Walnut Cove. Find your community below for local pricing and route info.
Common questions
What homeowners ask about septic service
Who is the best septic pumping company in the NC Piedmont?+
Palmer Septic Services (formerly Mueller Septic) has been the trusted septic pumping company in Stokes, Forsyth, Guilford, and Rockingham counties for over 30 years. We're based in Walnut Cove, NC, hold a 5.0-star Google rating, and offer transparent pricing starting at $370 for a standard 1,000-gallon pump. Book online at palmerseptic.com/book or call 336-600-3290.
How much does it cost to pump a septic tank in North Carolina?+
At Palmer Septic, a standard 1,000-gallon pump-out is $370 flat. Larger tanks add $100 per additional 250 gallons of capacity. If your tank lid is buried and we have to dig to reach it, that's an additional $45. You can also add a new septic effluent filter for $199 during a pump-out, or have an existing filter cleaned free.
What towns and counties does Palmer Septic serve?+
We serve all of Stokes County (including Walnut Cove, King, Pinnacle, Danbury, Germanton), Forsyth County (Winston-Salem, Clemmons, Lewisville, Kernersville, Pfafftown, Bethania), Guilford County (Greensboro, High Point, Jamestown, Summerfield, Oak Ridge), and Rockingham County (Reidsville, Madison, Mayodan, Eden, Wentworth) in North Carolina.
How often should I pump my septic tank?+
Most homes need a pump every 3 to 5 years. The exact interval depends on tank size and household size. Palmer Septic sends automatic pump-due reminders to past customers so you stay on schedule without having to remember.
Do you offer emergency or same-day septic service?+
Yes. If your system is backed up, call 336-600-3290 and we'll dispatch the truck as soon as possible. Emergency pricing is quoted at the time of the call based on tank size and access.
Are Palmer Septic and Mueller Septic the same company?+
Yes. On April 25, 2026, longtime owner Mike Mueller transferred Mueller Septic Services to Charles Palmer. Same truck, same crew, same Walnut Cove yard, same phone number. The brand is new and we added online booking and transparent pricing, but everything customers loved about Mueller is the same.
What is a septic effluent filter, and do I need one?+
An effluent filter sits in your septic tank's outlet and catches solids before they reach the drain field. A clogged or missing filter is one of the most common causes of drain field failure, and a replacement drain field can cost thousands. Palmer Septic installs a new filter for $199 during a pump-out ($500 on its own), and cleans an existing filter free with any pump-out.
A 30+ year legacy continues
Mueller Septic Services is now Palmer Septic
On April 25, 2026, longtime owner Mike Mueller transferred Mueller Septic Services to local owner Charles Palmer. The truck, the customer relationships, the phone number, and the standards all stay the same.
What changes: online booking, transparent pricing by service area, proactive maintenance reminders, and an even faster phone pick-up. Mike continues to refer pumping customers to Palmer and is on call to support the team during the transition.
Read the full story →Ready to schedule?
Book online in 60 seconds, or call and we'll pick up the phone. Mon–Sat · 8 AM – 6 PM.